Intake Coordinator - Home Infusion

Dallas, Texas
Posted On Feb 15 2021 Mar 17 2021

Due to growth, our client, a privately-owned, patient-focused specialty pharmacy serving patients with specialty infusion pharmacy needs, is seeking a full-time Intake Coordinator. This is a direct-hire position with great benefits and a stable and progressive work environment.  


Join a passionate group of people who are dedicated to working proactively with patients, healthcare practitioners and payors to provide comprehensive support before, during and after treatment. 


The Intake Coordinator will be responsible for processing new patient referrals.  He or she will:

  • Initiate the intake process, gather relevant data from referral sources and complete intake paperwork. 
  • Determine eligibility and benefits for new referrals or re-admissions.
  • Obtain authorizations and secure financial obligations for new referrals or readmissions.
  • Notify clinical departments of new referral, coordinate information and provide required paperwork to referral source and clinicians. 
  • Verify insurance eligibility and benefits and obtain authorization for services and or pre determination of benefits. 
  • Communicate benefit coverage to patients
  • Excellent communication skills and record of job stability
  • Show concern and respect for others by dealing with people in a compassionate, sensitive and responsive manner.



  • High school diploma or equivalent
  • At least 1-2 years of experience with intake/eligibility/authorization in a pharmacy or medical environment
  • 1 year of experience in home infusion or other pharmacy setting strongly preferred
  • Knowledge of ICD-9, HCPC and CPT coding required. 
  • Knowledge of health insurance guidelines to include benefits and risk matrixes required. 
  • Mathematical skills sufficient to calculate price quotes required. 
  • Ability to communicate effectively with referral sources, case managers, supervisors, staff employees and the general public is required. 
  • Basic personal computer skills required; prior experience with healthcare software programs preferred. Must be able to speak and present ideas clearly. 


The successful candidate will be offered competitive hourly pay and excellent benefit plan.  Join a cohesive and growing team of people committed to positive clinical outcomes and excellence in specialty infusion therapy!


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For more information and immediate consideration, contact Jana Rugg at or 918-241-4117.

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